This policy explains how a business client may cancel ongoing services from Seaside Web Studio (Seaside Web Studio). It does not govern appointments or orders your customers place on your own website.
Project and subscription services
- Before launch. You may cancel a project in writing to hello@seasidewebstudio.com. Work completed up to the cancellation date may still be billed per your agreement.
- After launch. Hosting, support, or subscription fees continue through the end of the current billing period unless your contract states otherwise. Cancel renewal by emailing hello@seasidewebstudio.com at least fourteen (14) days before the next charge date when possible.
- Domain and third parties. Domain registration, email, and Stripe accounts in your name remain your responsibility after cancellation.
End-customer bookings and orders
Cancellation windows, reminders, and no-show rules on client websites are configured for each business. Those rules are set by the business owner in their admin dashboard and should appear on the customer-facing site. Seaside Web Studio is not the merchant for those transactions.
Refunds
Cancellation does not automatically entitle you to a refund of fees already paid. See our refund policy.
Contact
To cancel studio services: hello@seasidewebstudio.com.